Shipping policy
General Information
All our standard parcels are carefully delivered by Parcelforce on a next working day delivery.Â
Deliveries are generally made between the hours of 8am and 6pm (except Sunday), however deliveries outside these times can take place during busy periods.
All deliveries require a signature. Should no one be available to accept the delivery, the courier will try a neighbour before returning your parcel to the local depot. Should both you and a neighbour be unavailable, some couriers may also choose to leave your parcel at your local Post Office (some size restrictions do apply) rather than returning the parcel to the local depot. Our carrier will not leave the items in a safe place.
Should the first attempted delivery be unsuccessful, the courier should automatically come back the following working day and try again. Should this second attempt be unsuccessful, the parcel will usually be held at the local depot awaiting further instruction.
For items showing as Pallet deliveries, these items can take 1-3 working days to be delivered from the dispatch. If they are going to take longer we will be in touch to advise. Â
Dispatch Times
Most items are dispatched within 1-5 working day, for orders placed before midday Monday to Friday. Some items may take long. If they are going to take longer we will be in touch to advise.
Fabrication items will take longer please call us on 0113 2361811 for our current leadtimes.